I have purchased the BaqueiraPASS in previous seasons. How can I renew it?
Baqueira will send you a reminder by email when it’s time to renew your BaqueiraPASS.
I am a returning customer, but have not yet received a notification email about renewing my BaqueiraPASS.
Please send us an email to (email@example.com) or call us on +34 973 639 066.
I have already renewed my season BaqueiraPASS. Will I receive a new card?
When you renew your BaqueiraPASS for the new season, your old card for the 2018/2019 season is automatically recharged. If you have lost your card, please contact us by email at (firstname.lastname@example.org) or call +34 973 639 066.
How are the age groups classified into the different price rates?
The ages indicated in the rates are valid for the year from the beginning of the season. For the 2019/2020 season these will be:
- Under 6s: Born from 2014 onwards
- From 7 to 11: Born between 2013 and 2008
- From 12 to 17: Born between 2007 and 2002
- Over 70s: Born before 1949
I can only ski from Monday to Friday. Is there a special discount price for weekday skiers only?
Yes, there is a season BaqueiraPASS for WEEKDAY skiers. For more information contact us by email at (email@example.com) or call +34 973 639 066.
How can I enter my private area to manage my BaqueiraPASS?
Go to the BaqueiraPASS page and enter your email address in the box entitled “Enter your private area” and you will be sent an email with your access information.
What can I do in my BaqueiraPASS private area?
- Refill your BaqueiraPASS and the passes of your family and friends.
- Consult your payments.
- Consult current refills.
- Consult and update your personal information.
- Personalise the notifications you wish to receive.
How can I refill the BaqueiraPASS of a family member or friend?
In your private area, go to the box entitled “Refill”. You will be able to select the BaqueiraPASS for all the people included in your file and there you can add another BaqueiraPASS by clicking on “Add Friend”. When prompted to, simply enter the numbers and letter that appear on the card.